It is the policy of the Management and Staff of DEXIA in its direct role of procuring essential commodities, trader of fresh agricultural products , export sector developer and Roseau Market Authority to facilitate and deliver reliable, quality services and products to our customers, that continually meet and / or exceed their expectations.
Our quality objectives will be established after having actively sought and obtained from our customers their expectations of our products and services.
Our Quality System is based on the requirements of the ISO 9001:2000 standard and is organically linked to our quality goals of delivering quality products and services.
We are committed to reviewing this policy on an annual basis as part of our Planning. The Quality Policy will be communicated to our internal and external customers.
The sustainability of our Quality System will be achieved by constantly seeking ways and means of improving our service delivery. The Quality System will be enhanced through recruitment and development of competent, trained and experienced staff.
Additionally, a team approach, based on constant feedback from internal and external customers, will be used to build partnership relationships with stakeholders to keep DEXIA on a competitive edge.
We will be responsible corporate citizens and recognize all legislative and other technical requirements in the conduct of our day-to-day operations.